Privacy Policy

Introduction

At nuvexalithora, we understand that your privacy is fundamental to your trust in our business budget management services. This comprehensive privacy policy explains how we collect, use, store, and protect your personal information when you use our platform at nuvexalithora.sbs.

We're committed to transparency in all our data practices. This policy covers every aspect of how we handle your information, from the moment you visit our website to how we process your financial data for budget management purposes.

Information We Collect

Personal Information

When you create an account or use our services, we collect various types of personal information to provide you with effective budget management tools:

• Name, email address, and contact information
• Business information including company name and industry
• Financial data necessary for budget analysis and reporting
• Transaction records and expense categorization
• Communication preferences and support interactions

Usage Information

We automatically collect information about how you interact with our platform to improve our services and user experience:

• IP address and device information
• Browser type and operating system
• Pages visited and features used
• Time spent on different sections of our platform
• Click patterns and navigation behavior

How We Use Your Information

Your information serves specific purposes that directly relate to improving your budget management experience:

Data Processing Activities

We process your information through automated systems that generate budget reports, expense categorization, and financial forecasting. Our algorithms analyze spending patterns to provide personalized recommendations for budget optimization.

Data Sharing and Third Parties

We maintain strict controls over when and how your information is shared. Your financial data is never sold to third parties for marketing purposes.

Service Providers

We work with carefully selected service providers who assist in delivering our budget management services:

• Cloud hosting providers for secure data storage
• Payment processors for subscription management
• Analytics services for platform improvement
• Customer support tools for assistance provision

Legal Requirements

We may disclose your information when required by law, such as responding to court orders, regulatory inquiries, or legal processes. In such cases, we limit disclosure to the minimum necessary information.

Your Privacy Rights

You have comprehensive rights regarding your personal information. We provide multiple ways to exercise these rights through our platform and direct contact.

Exercising Your Rights

To exercise any of these rights, contact us through the information provided below. We respond to all requests within 30 days and provide regular updates on complex requests that require additional processing time.

Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:

Technical Safeguards

• End-to-end encryption for all financial data transmission
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• Automated threat detection and response systems
• Secure data centers with physical access controls

Organizational Measures

• Employee training on data protection requirements
• Access controls limiting data access to authorized personnel
• Regular review of data processing activities
• Incident response procedures for security breaches
• Third-party security assessments for all service providers

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and comply with legal obligations:

Retention Periods

• Account information: Retained while your account is active
• Financial data: Retained for 7 years after account closure for regulatory compliance
• Usage analytics: Anonymized after 24 months
• Support communications: Retained for 3 years after resolution
• Marketing preferences: Retained until you opt out

Deletion Procedures

When data reaches the end of its retention period, we securely delete it using industry-standard data destruction methods. You can request early deletion of non-essential data through your account settings.

International Data Transfers

Our primary data processing occurs within Malaysia, but some service providers may process data internationally. We ensure adequate protection through:

• Standard contractual clauses with international providers
• Adequacy decisions for countries with equivalent protection
• Additional safeguards for transfers to countries without adequacy decisions
• Regular monitoring of international data protection developments

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and analyze platform usage:

Cookie Types

• Essential cookies for platform functionality
• Analytics cookies for usage measurement
• Preference cookies for personalization
• Security cookies for fraud prevention

You can manage cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we notify users through:

• Email notifications to active users
• Platform notifications upon next login
• Updated policy posting with change highlights
• 30-day notice period for material changes